Updated: 1 January 2026

Privacy Policy Dragon 99 – Personal Data Protection for Malaysian Members

Dragon 99 takes the privacy and security of every member's personal data seriously. This page clearly and transparently explains how we collect, use, store, and protect your information when you use the dragon 99 platform.

256-bit SSL
Full Encryption
No Data Sales
To Third Parties
Full Control
In Your Hands

Dragon 99's Privacy Commitment to Malaysian Members

Six core principles that guide how dragon 99 manages your data.

Bank-Grade Encryption

All data transmitted between your device and dragon 99's servers is protected by 256-bit SSL encryption — the same technology used by Maybank2u and Malaysia's leading banks. Your information cannot be intercepted or read by any third party.

No Sale of Personal Data

Dragon 99 has never and will never sell, rent, or disclose members' personal data to any third-party advertising or marketing company. Your data belongs to you — it is not a commodity for our business.

Your Data, Your Control

You have the right to access, correct, request a copy of, or request the deletion of your personal data at dragon 99 at any time. Contact our support team and your request will be processed within 14 business days.

Data Minimisation

Dragon 99 only collects data that is strictly necessary for platform operations, KYC compliance, and service improvement. We do not collect information that is excessive or irrelevant to our service requirements.

Secure Data Storage

Dragon 99 member data is stored on servers protected by multi-layered access controls, enterprise-grade firewalls, and 24/7 security monitoring. Regular backups ensure your data remains safe and recoverable at all times.

Malaysian Legal Compliance

Dragon 99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that the management of your data meets all applicable legal requirements in Malaysia.

Introduction & Scope of Privacy Policy

Welcome to the dragon 99 Privacy Policy. This document is the official statement by dragon 99 (hereinafter referred to as "we", "our platform", or "dragon 99") regarding how we manage and protect the personal information you share when using the dragon99.click website and all related services.

This Privacy Policy applies to all users of the dragon 99 platform, including registered members, website visitors, and anyone who interacts with any of our services in Malaysia. By using the dragon 99 platform, you agree to the collection and use of information as described in this Privacy Policy.

Dragon 99 is fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection legislation in Malaysia. We take your privacy seriously and consistently strive to ensure your information is handled in a responsible, transparent, and secure manner at all times.

Important Note

This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy dragon 99. Together, these documents form the complete agreement between you and dragon 99 regarding your use of our platform.

Types of Personal Data We Collect

Dragon 99 collects information necessary to provide a safe, responsible, and high-quality service to all Malaysian members. Our data collection falls into two main categories:

A) Information You Provide Directly
Data Type Example Primary Purpose
Identity Information Full name, IC number, date of birth Identity verification (KYC), fraud prevention
Contact Information Malaysian phone number, email address Account communications, notifications, customer support
Financial Information Bank account numbers, eWallet details (TnG, GrabPay, DuitNow) Processing deposits and withdrawals in RM
Verification Documents MyKad copy, bank statement KYC compliance, withdrawal verification
Login Information Username, password (encrypted) Dragon 99 Account Security
B) Automatically Collected Information
  • IP address and location information (state within Malaysia)
  • Device type, operating system, and web browser used
  • Betting and gaming activity history on the dragon 99 platform
  • Deposit and withdrawal transaction records in RM
  • Login timestamp, session location, and usage duration
  • Cookie and tracking technology information (see Section 7)

How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. Dragon 99 does not use your data for any purpose beyond what is stated in this Privacy Policy. The following are the primary purposes for which dragon 99 members' personal data is used:

  • Account Management: Creating and managing your dragon 99 account, verifying your identity, processing registration, and handling secure logins.
  • Financial Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u FPX, and CIMB Clicks, as well as managing withdrawals in MYR.
  • Betting & Gaming Services: Providing access to Sports Betting (Malaysia Super League, EPL, badminton), Live Casino, baccarat, blackjack, jackpot slots, and all other games on the dragon 99 platform.
  • Customer Support: Handling enquiries, complaints, and support requests you submit to the dragon 99 support team via live chat or email.
  • Security & Fraud Prevention: Detecting and investigating suspicious activity, preventing fraud and money laundering, and maintaining the integrity of the dragon 99 platform.
  • Legal Compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering) compliance requirements, and statutory reporting obligations under Malaysian law.
  • Promotions & Bonuses: Crediting and managing bonuses, promotions, and VIP loyalty programmes for eligible dragon 99 members.
  • Platform Improvements: Analysing usage patterns to enhance user experience, introduce new games, and optimise the performance of the dragon 99 platform.
We Will Not

Dragon 99 does not use your data for automated profiling that negatively affects your rights, does not use your data for third-party advertising purposes, and does not make fully automated decisions that affect your rights without human involvement.

Data Sharing & Disclosure

Dragon 99 takes seriously the trust you place in us when sharing your personal data. We do not sell, rent, or trade members' personal data to any third party for commercial purposes. However, there are limited circumstances in which we may need to share your data:

Parties That May Receive Your Data
  • Payment Service Providers: Transaction information is shared with approved payment providers (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX) solely for the purpose of processing your financial transactions in MYR.
  • Technical Service Providers: Companies that support the technical operations of the dragon 99 platform, such as server hosting, platform analytics, and security services. All such parties are bound by strict confidentiality agreements.
  • Malaysian Authorities: We may be required to disclose data to law enforcement agencies, courts, or Malaysian regulatory bodies when mandated by law or a valid court order.
  • KYC Service Providers: A third-party identity verification service that assists us in verifying members' identities for mandatory AML/KYC compliance purposes.
  • We do NOT share data with advertising companies
  • We do NOT sell data to data brokers or unrelated third parties
  • We do NOT disclose data without a legitimate basis or your consent
  • We do NOT transfer data outside Malaysia without adequate safeguards

Dragon 99 Data Security Measures

Data security is an absolute priority for dragon 99. We continually invest in the latest security infrastructure to ensure your personal and financial information remains protected at the highest level.

256-bit SSL Encryption

All data communications between you and dragon 99's servers are fully encrypted, making your data unreadable to any unauthorised party.

Enterprise-Grade Firewall

A multi-layered firewall system protects dragon 99's server infrastructure against external attacks and unauthorised access.

24/7 Monitoring

Our security monitoring system operates around the clock to detect and respond swiftly to any security threats.

Multi-Layer Access Control

Only authorised dragon 99 staff may access sensitive data, and all access is logged and audited on a regular basis.

Dragon 99 account passwords are stored in an irreversible hashed format. We recommend using a strong, unique password and enabling the two-factor authentication (2FA) available in your account settings. If you suspect your account has been compromised, contact dragon 99 support immediately.

Data Retention Period

Dragon 99 retains members' personal data for as long as necessary to fulfil the purpose of collection and comply with legal obligations. Financial transaction data is retained for a minimum of 7 years in accordance with Malaysian legal requirements. Data from closed accounts is retained for 5 years for audit and fraud prevention purposes, then securely deleted or anonymised.

Your Personal Data Rights

As a dragon 99 member and Malaysian citizen or resident, you have certain rights regarding your personal data protected under Malaysia's Personal Data Protection Act 2010 (PDPA). Dragon 99 is committed to respecting and facilitating the exercise of these rights:

01
Right of Access

Request a copy of the personal data we hold about you at dragon 99.

02
Right to Rectification

Request correction of any inaccurate or incomplete personal data.

03
Right to Erasure

Request the deletion of your data, subject to our legal obligations.

04
Right to Object

Object to the processing of your data for specific non-mandatory purposes.

05
Right to Portability

Request your data in a portable, transferable format.

06
Right to Withdraw Consent

Withdraw consent for specific processing at any time.

To exercise any of the above rights, please contact the dragon 99 support team via live chat or email at support@dragon99.click. We will process your request within 14 business days and may require identity verification before processing certain requests to ensure your account's security.

Cookies & Tracking Technologies

Dragon 99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the dragon 99 website. They help us remember your preferences and make the platform function more effectively.

Types of Cookies We Use
  • Essential Cookies: Required for core dragon 99 platform functions such as login sessions and security. Cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the dragon 99 platform (e.g. most frequently visited pages) to help us improve performance and user experience.
  • Functional Cookies: Remembering your preferences such as language, display settings, and game preferences for a more personalised experience.
  • Analytics Cookies: Helping us understand aggregated, anonymised usage patterns on the dragon 99 platform for service improvement purposes.

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of the dragon 99 platform. For guidance on managing cookies in popular browsers such as Google Chrome, Mozilla Firefox, or Safari, please refer to the respective browser's help documentation.

Cookie Validity Period

Dragon 99 session cookies expire automatically when you close your browser. Persistent cookies are stored on your device until you delete them or until their set expiry date, typically between 30 and 365 days depending on the cookie type.

Contact Us – Privacy Enquiries

If you have any questions, concerns, or queries regarding this Privacy Policy or how dragon 99 handles your personal data, we encourage you to reach out to us. Our team is available in Bahasa Malaysia and will address all data privacy enquiries with professionalism and care.

24/7 Live Chat
Response in < 3 minutes
Full Bahasa Malaysia support available
Email
support@dragon99.click
Response within 24 working hours
Related Policies & Guidelines

This Privacy Policy forms part of dragon 99's broader policy framework. Please also read the Terms & Conditions and Responsible Gaming us. For frequently asked questions, visit our FAQ dragon 99.

Your Data Is Safe with Dragon 99

Dragon 99 takes its responsibility to protect your privacy with the utmost seriousness. Register today and enjoy a safe, responsible, and enjoyable betting experience alongside more than 850,000 Malaysian members who have already placed their trust in us.

18+ only. Play responsibly. For entertainment purposes only.

Dragon 99 Privacy Guarantee
  • Data encrypted with 256-bit SSL
  • No data sold to third parties
  • Full compliance with Malaysia's PDPA 2010
  • Full control of your data, in your hands
  • Privacy support in Bahasa Malaysia
  • Data deletion requests processed within 14 days
Bahasa Melayu